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Proud Member of the NRMLA

Metrocities is a proud member of the National  Reverse Mortgage Lenders Association.  We closely adhere the the NRMLA code of ethics outlined below.

Quoted from the NRMLA website:

"National Reverse Mortgage Lenders Association (NRMLA) is the national voice of the reverse mortgage industry, serving as an educational resource, policy advocate and public affairs center for lenders and related professionals. NRMLA was established in 1997 to enhance the professionalism of the reverse mortgage business.

Our mission is to educate consumers about the pros and cons of reverse mortgages, to train lenders to be sensitive to clients' needs, to enforce our Code of Conduct and Best Practices, and to promote reverse mortgages in the news media."

For more information:

National Reverse Mortgage Lenders Association
1400 16th St., NW
Suite 420
Washington, DC 20036
202-939-1760

THE NRMLA Code of Conduct

1) Treat all clients with respect and dignity.

2) Protect the client’s privacy and confidentiality and not distribute personal financial information to any third party without permission from the client.

3) Encourage clients to discuss the loan transaction with family members and/or other trusted advisors.

4) Inform clients at no charge about all of the member’s reverse mortgage programs and assist each client to determine the program most suitable for his or her needs.

5) When estimating potential reverse mortgage benefits, clearly and accurately identify all costs.

6) Take reasonable steps to check out the background and procedures of third parties before accepting referrals of business from them, and refuse to accept referrals from those that are found unacceptable. Members shall disclose to clients any third party with a financial interest in the reverse mortgage transaction.

7) Not imply to a borrower that he or she is obligated to purchase any other product or service offered by the member or any other company in order to obtain a reverse mortgage.

8) Pay all loan proceeds directly to the borrower, except to retire existing debt, pay a contractor from the borrower’s repair set-aside account, or pay property taxes or hazard insurance premiums from the borrower’s set-aside account for taxes and insurance.

9) Employ individuals who have passed a background check and are found to be of good moral character.

10) Report any suspected violations of the Code of Conduct to the National Reverse Mortgage Lenders Association, and cooperate with all their investigations.

11) Make a good-faith effort to resolve concerns received from clients about a reverse mortgage transaction.

13) In all of their loan origination arrangements, comply (with the advice of qualified counsel as appropriate) with all applicable regulatory requirements including: (i) provisions of the federal Real Estate Settlement Procedures Act barring referral fees; (ii) state mortgage regulatory provisions requiring licensing by loan originators, if applicable; and (iii) with respect to FHA-insured HECM reverse mortgage loans, FHA provisions requiring licensing and restricting employment arrangement.

For More information visit

http://www.reversemortgage.org

 

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